Help! Kraken has taken $1500 of my money almost 3 weeks ago and no one will respond to me.

I sent $1500 to Kraken and I have done transfers before with no issues but now after sending a large amount it has not hit my account, I contact support weeks ago and have had no reply at all. I rang my bank and they can't do anything and I have no idea where to go from here... does anyone have any advice or do I just kiss the money good bye? Ticket ID is #113184

Submitted June 26, 2016 at 04:30PM by nikwright http://bit.ly/28WanhJ