Saturday, 16 January 2016

Coinbase has closed my account without allowing me to transfer out my coins ($25k US).


I got a notice that Bitcoin has to close my account because of violation of their terms & conditions. I have not done any transactions with my bitcoin savings for almost a year and do not believe to have violated any of there terms.Nonetheless, they wont let me take the bitcoins and convert them to dollars. They will only let me transfer the bitcoins out of the account - SO THEY SAY.I submitted a public key to send the bitcoins to 24 hours ago, but the transfer never appeared on the Blockchain. I have done everything I can to get some clarity on what is going on, but they offer me nothing of substance and only one reply after hours of attempts on my part.I understand they were under DDOS attack yesterday, but nonetheless they need to tell me what is going on!I have been a huge evangelist for Coinbase as the leader in making bitcoin usable by the general public. Without a phone number to contact or any real support this is extremely frustrating and acceptable if they want to serve the general public.If anyone has any advice on what I can do to get more clarify or have experienced something like this before, please let me know! via /r/Bitcoin http://bit.ly/1SoNt60

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