Wednesday 26 August 2015

Bitfinex - Pretty sure we are dealing with amateurs here


The title says it all - consistantly over the past couple weeks we have experienced issues such as:Ghost orders (placing margin shorts and longs when you never did)Closing orders on their ownNot closing active positionsUnable to cancel ordersWhat is the excuse? Don't hit the button more than once. Well I never did and it appears they put in a fix that notifies you when you hit it multiple times. Who cares. That should of been FIXED. Regardless - this exchange is considered mature and "world's largest". Then why the hell would they send service outage notices ONLY on twitter?They don't have a problem sending you emails when you login or when you are getting margin called but they cannot send you an email when service has been interrupted or resumed? This is a complete joke. Everybody doesn't have twitter and further more - where is the incident management process in place? THERE IS NONE!TLDR; we are dealing with amateurs. I will be moving my coins and going to another exchange. I suggest you do as well before things get real bad. via /r/Bitcoin http://bit.ly/1MU0Us2

No comments :

Post a Comment